Terms & Conditions

Terms Of Use

Welcome to The GoodSnack !

L. & M. The Good Company Ltd (“The GoodSnack”, “we” “us” or “our” or “Company”) provide The GoodSnack website (www.thegoodsnack.eu) , Products and Services. These terms and conditions ( “Terms and Conditions”) oversee your (“you” or “your”) access to and utilization of the www.thegoodsnack.eu website (the “Website”) and all Products and Services provided by The GoodSnack via its Website including without limitation to any our monthly product and gift service or other promotion (collectively, the “Services”).

L. & M. The Good Company Ltd is a company registered in the Republic of Cyprus (EU) with registration number HE 431747, fully compliant with its obligations under the relevant law . The registered office of the company is located at Vragadinou 23, 3041, Limassol, Cyprus.

By using or accessing any piece of this site and subscribing in to our service, you concur and become bound by these terms and conditions in this understanding and all other working guidelines, strategies (including, without confinement, The GoodSnack’s Privacy Policy) and procedures that may be published on this Site by The GoodSnack (collectively, the “Agreement”). Our services are only available to adults. Proceeded with the utilization of the site establishes that you have read, understood and accepted in the Terms of Use as they might be altered and updated from time to time without prior notice.

Having created an account with us, you ensure that you are over the age of 18 and that the data you provide to us is exact, complete, and current. Incorrect, deficient, or out of date data may bring about immediate termination of your account and the Services provided.

You are responsible for keeping up the privacy of your account and password, including however not constrained to the limitation of access to your PC as well as account. You consent to acknowledge obligation regarding all exercises or activities that happen under your account as well as password, regardless of whether your password is with our service or a third-party service. You should advise us promptly after getting to be mindful of any break of security or unapproved utilization of your account.

You must not use a username, the name of someone else or entity, or that isn’t legitimately accessible for use, a name or trademark that is liable to any privileges of someone else or entity other than you, without suitable approval. You must not use as a username any name that is hostile, indecent or vulgar.

You must refrain from:
varying or amending the Website, in full of in part, by circumventing, hindering or in any other way interfering with, its functions or services;
Violating industrial and intellectual property rights or the rules on personal data protection;
Using the Website to offend, slander, libel, coerce or harass other users or their image;
Accessing or using other User’s e-mail accounts;
Launching computer viruses, infected files or any other software that may cause damage or alterations to The Goodsnack, its Services or systems;
Sending mass and/or recurring e-mails to a number of Users or third parties, or from sending third parties’ e-mail addresses without their consent;
Advertising goods or services without The GoodSnack’s prior consent.

We maintain whatever authority that is needed to deny assistance, end records, evacuate or cancel orders in our sole prudence.


To utilise the Website or the Services, you should sign up for an account with The Goodsnack (an “Account”) and give certain data. You speak to and warrant that all required registration information you submitted is authentic and precise, and you will keep up the exactness of such data. You acknowledge that The Goodsnack reserves the right to terminate accounts that are inactive for an extended period. You further recognise that The Goodsnack claims all authority to change these general practices and points of confinement whenever, in its sole discretion, with or without notice.

As among you and us, we, hold good title to the Website and the Services, and all related licensed innovation rights. You may not duplicate, disperse, openly perform, freely show, carefully perform (in the case of sound recordings), or make subordinate works from any copyrighted work made accessible or available by means of the Website or the Services. On the off chance that you furnish The Goodsnack with any feedback or suggestions in regards to the Site or Services (“Feedback”), you, divulge out to The Goodsnack all rights in the Feedback and consent that The Goodsnack may utilise such Feedback and related data to promote its Services and protect its business.

There are three subscription groups that you may choose from through your account on a monthly, quarterly or half/yearly basis. On the basis of the subscription group and period you will be charged the amount stated on the Website. Each month of your subscription, the selection of Products from the menu of the month may change. Accordingly. By subscribing or gifting the “The GoodSnack box” you are guaranteed to receive 20-22 snacks in the box each month (“Products”).

As a subscribed GoodSnack member, we will deliver a package to you on the evening before a weekday with a different selection of snacks that you have selected through The GoodSnack (“Products”) on the basis of your Subscription.

By subscribing you consent to pay the subscription fee for The Goodsnack Products that are provided on weekdays for the period of your subscription.

You may order the Service by following the guidelines on the website. When you request the Service, your subscription to the service will automatically renew for the same period unless you opt out through your Account Settings or until you cancel your Subscription by following the steps on the Website. Subscriptions that are based on a Promotional code may automatically renew at full price (i.e. promotional excluded) without further notice. The Goodsnack reserves the right to alter its subscription prices for the Services (on a regular basis in its sole watchfulness) by notifying you through its Website or through other means of communication.

If you order The GoodSnack Products you agree to pay the then-current applicable Subscription fee listed on the website. We will automatically bill your credit/debit card submitted in ordering the Service on the date the service is activated or renewed, and each 4th day of the month or such other period after that until you cancel your service. You hereby authorise us to bill your credit/debit card as described above.

Except if generally outlined at the time of your subscription, shipping and handling expenses are incorporated with your order. Delivery times, are merely estimates. Orders are delivered for free and are estimated to arrive within 2-3 hours after being shipped. Out of city limit orders are not free and delivery times can vary – delivery time and price for out of city delivery are to be calculated upon checkout.

The Company is committed to safeguarding the security and integrity of the data collected in connection of the Users of its website. The Company has adopted procedures to protect the personal data that Users provide to its website or in any other way (e.g., over the telephone). These procedures protect the Users’ data, to the extent possible, from any unlawful access or disclosure, loss, or misuse, alteration or destruction. They also help to verify that these data are accurate and are properly used. For more information as to the protection of their personal data we kindly ask Users to read our Privacy Policy.

Customers that have a renewing subscription may request cancellation of their subscription renewal at any time through their account settings. Any subscription that is not renewed is considered to be inactive and therefore The GoodSnack Services will not be offered to that User. It is clarified that The Goodsnack Products and Services will continue to be offered to you for the Subscription period for which you have paid. We do not offer any refunds on paid subscription fees.

According to the applicable legislation, Users are entitled to withdraw for any reason whatsoever from the sales contract through which they were provided with any Goodsnack Products (save in the cases of the exceptions stated below) whenever they wish within 14 calendar days from the day they received the ordered products.

Immediately after the exercise of the right of withdrawal, the products must be returned by the User without any undue delay and in any case within fourteen (14) calendar days from the date of declaration about the exercise of the right of withdrawal.

Exceptions to the right of withdrawal
The right of withdrawal applies to packaged products that have been returned at exactly the same condition as they were when received and a statement of the date that the packaged products was delivered. Any alteration to their content or opening of the original packaging will render the products as not fit for withdrawal

The right of withdrawal cannot be exercised in the following cases:

food products that were cooked or that require preservation;
personal hygiene products;
delicate products that can be altered or expire soon, unless these are promotion products as a result of their short expiration date and are defective for another reason;
sealed products that shall not be returned for reasons of health protection or other hygiene reasons and that were unsealed at the time of delivery;
baby food and milk;

You accept that we may, at our sole discretion (whether reasonable or unreasonable), suspend or end your access to all or part of our Website and Services with or without notice and under any conditions, including, without impediment, to causes relating to a breach of the Terms of Use.

The Goodsnack may organize promotions and offers whereby coupons, discount codes, discounts are granted in order to be used on its Website (“Coupons” or “Promotions”). The coupons may have a specific validity period and may be used at a number of times decided by us. The coupons may not be combined with other offers, discounts or other discount coupons, while special terms and conditions may apply to them, which are set by us at our sole discretion, by informing the User accordingly through the coupon. The coupons are intended for exclusive use on the Website of The Goodsnack, unless explicitly provided otherwise, while it is not possible to redeem their value in cash.

The Coupons are for personal use exclusively for the User who is registered as a Goodsnack Account holder and whose account has been created before the day the Coupon has expired or provided as set out in the terms and conditions of the coupon. The right to redeem the coupon cannot be transferred to a third party.

Coupons are also subject to these terms of use, as well as any additional terms and conditions may be added to the coupon. The Company does not bear any responsibility, civil or criminal, for any loss or rejection, or cancellation or withdrawal of coupon, as well as in case of inability to redeem the coupon by the recipient for any reason.

A portion of our snacks may contain allergens including but without limitation to peanuts, almonds, cashews, pecans, other nuts, different natural products, gluten, lactose, eggs, shellfish, soy, wheat, and others. While we take steps to minimize the risk of cross contamination, we cannot guarantee that any of our products is safe to consume for people with allergies However, there is always a risk of contamination. There is also a possibility that manufacturers of the products we use could change the formulation at any time, without notice. We will not assume any liability for adverse reactions to Products consumed, or items one may come in contact with while consuming our products which is a result of cross contamination.

Please contact us at info@thegoodsnack.eu if you have specific questions or concerns about any of our Products, if you are looking to customize your meals or if you are allergic to any ingredients/allergens. We are able to accommodate some special dietary requirements and food allergies. We will not assume any liability for adverse reactions to Products consumed, or items one may come in contact with while eating our products whether it contains an allergen or otherwise.

We can’t demonstrate any confirmations, guarantees, or assurances with respect to allergies. we would therefore not accept any liability for any misfortune or harm brought about by your utilisation of the products or your dependence on the data in any content on this site.

All trademarks, logos, images and service marks, including these Terms of Use content and materials, as displayed on our Website or through our promotional material, consist of intellectual property (whether ours or to that of third party) (collectively the “Intellectual Property”). Users may not use, copy, reproduce, publish, republish, upload, transmit, distribute or modify the intellectual property in any way without our prior express written consent. The use of our intellectually property is strictly prohibited on any other website without our prior explicit approval. In case of violation of these terms, we are entitled to exercise the rights reserved for the protection of the intellectual property in accordance with the provisions of applicable law. We neither guarantee nor state that the use of the materials displayed on the website will not violate or constitute an abuse of any rights of third parties that do not belong to us.

The GoodSnack regards the intellectual property of others, and we request that our users do likewise. On the off chance that you believe that your work has been duplicated in a manner that comprises copyright violation, or that your intellectual property rights have been generally disregarded, you ought to advise The GoodSnack of the violation through the procedure set out below:

To be compelling, the warning must be recorded as a hard copy and contain the accompanying data:

An electronic or physical mark of the individual approved to follow up for the benefit of the proprietor of the copyright or other protected innovation;
A portrayal of the copyrighted work or other licensed innovation that you believe has been violated;
A depiction of where the material that you believe is infringing is situated on the Website or Services, with enough detail that will enable us to locate it on the Website or Service;
Your address, phone number, and email address;

A declaration by you that you have are certain that the challenged use isn’t affirmed by the copyright or authorised innovation proprietor, its master, or the law;

A declaration by you, that the above information in your notice is precise and that you are the copyright or protected innovation proprietor or approved to follow up on the copyright or licensed innovation proprietor’s sake.

The GoodSnack will process and examine notification of the alleged violation and will take appropriate actions on the basis of the applicable laws. A warning of asserted copyright violation ought to be sent The Goodsnacks Copyright Agent at the email address info@thegoodsnack.eu (Subject line: “Copyright Violation”).

We are solely responsible for fraud or gross negligence and to the extent that its relevant liability can be substantiated under current legislation. By using the Website, Users recognise that the content of our website is provided on an “as is” and “as available” basis and that your use or consumption of any content, products or services is at their own risk and at their sole discretion. We are fully compliant with all legislative and regulatory laws in the food industry that we operate in and adhere to all of the suggestions and guidelines of the health services of the Republic of Cyprus.

On the off chance that any piece of these Terms and Conditions is held to be unlawful, void, or unenforceable, that part will be regarded severable and will not influence the legitimacy and enforceability of the rest of the terms.

These Terms of use and any amendment thereof shall be governed and construed in accordance with the laws of the Republic of Cyprus. For any dispute arising out of the present agreement including its interpretation that cannot be resolved through any out of court means, the competent Courts of Limassol, Cyprus shall have jurisdiction to adjudicate such matters. All rights and legal means provided under the terms of use, do not exclude other rights and legal remedies provided under the law or other agreement.

If any provision of these Terms of Use is determined as invalid by the jurisdictional Court of Limassol, the invalidity of the same shall not affect the validity of the remaining provisions of these Terms of Use which shall remain in full force.

We have the right, at our sole prudence, to adjust or modify these Terms any time. In the event that an update is material, we will give at least 30 days’ notice before any new terms taking effect. What comprises a material change will be resolved at our sole attentiveness.

By continuing to get to or use our service after any adjustments become reasonable, you agree to be bound by the rethought terms. In case you don’t agree to the new terms, you are never again affirmed to use the service.

For further questioning about these Terms and Conditions, please contact us.

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